Privacy Policy
Effective Date: 1 January 2026
Rooxies ("we", "us", "our") operates rooxies.com. This policy explains how we collect, use, and protect your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).
Information We Collect
We collect information you provide directly, including:
- Name, email address, shipping address when you place an order
- Payment information (processed securely by Stripe — we do not store card details)
- Messages you send via our contact form
We also automatically collect basic analytics data such as browser type, pages visited, and IP address.
How We Use Your Information
- To process and fulfill your orders
- To communicate with you about your order or enquiry
- To improve our website and services
- To comply with legal obligations
Sharing Your Information
We do not sell your personal information. We share data only with trusted third-party services necessary to operate our business, including:
- Stripe (payment processing)
- Supabase (data storage)
- Shipping providers (to deliver your order)
Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
Your Rights
Under the Privacy Act 1988, you have the right to access and correct the personal information we hold about you. Contact us at hello@rooxies.com to make a request.
Cookies
We use essential cookies to operate our store (e.g., cart functionality). We may also use analytics cookies to understand how visitors use our site.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date.
Contact
For privacy-related enquiries, contact us at hello@rooxies.com.